The term ‘Service’ refers to the services described in Vacation Smile websites https://www.smiles2vacation.com and the services provided under Vacation Smiles such as tour planning, air ticket purchase, hotel bookings, personal traveling insurances, tour packages, ground transfer bookings, and other services related to tour operation to complete the Service. Terms used in this Privacy Policy are consistent with those found in our Terms and Conditions, which you can access at https://www.smiles2vacation.com, unless stated otherwise in this Privacy Policy. This page informs you about our policies regarding collecting, using, and disclosing Personal Information about our Service users. You agree to collect and use information under this policy by using our Service. The Personal Information we gather is utilised solely for providing and enhancing our Service. Rest assured, we will not share your information with anyone outside of what's outlined in this Privacy Policy. Information Collection and Use To improve your experience with our Service, we will ask you to provide us with some personal information, such as your name, phone number, email address and postal address. This information helps us identify and contact you when needed. Customer’s Privacy in our Facebook page The Vacation Smiles unholds your privacy entrusted to us. We do not post or share our customers’ personal information or photos on social media, not even our Facebook page. However, we welcome you to tag us “@Vacation Smiles” when you post and share your smiling vacation photos on your Facebook. Visiting and Sign up as VSmiles Members Vacation Smiles website mainly serves as a private website for VSmiles members only. While you may view our main landing page and get some general information about our services, we invite you to sign up as a VSmiles member to benefit from the services. When you visit our website, we collect certain information your browser sends us, known as Log Data. This Log Data may include details like your computer’s Internet Protocol (IP) address, browser version, the pages you visit on our Service, the date and time of your visit, how long you spend on those pages, and other statistics. We used this data for our internal report for internal administrative use only. Cookies Cookies are small files that serve as anonymous unique identifiers. They are sent to your browser from the website you visit and are stored on your computer’s hard drive. Our website uses these cookies to collect information and improve our Service. You can accept or decline cookies and be notified when a cookie is sent to your computer. Please keep in mind that if you choose to refuse our cookies, some parts of our Service may not be accessible to you. Service Providers We may work with third-party companies and individuals in the following areas to deliver our Service. Service consultation and sales. Service task delivery Service auditing, analysing and upgrading works It’s important to note that these third parties may have access to your Personal Information to perform tasks for us. However, they must keep your information confidential and are not allowed to use it for any other purpose. Security of Personal Information We take your trust in sharing your Personal Information seriously. While we strive to use commercially acceptable approaches to protect your information, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we can’t guarantee absolute security. 3rd Parties External Sites (Facebook, WhatsApp, WeChat, etc) Our Service may contain links to external sites. You will be directed to that site if you click a third-party link. Please be aware that we do not operate these websites. We strongly recommend reviewing the Privacy Policy of any external site you visit, as we have no control over and are not responsible for the content, privacy policies, or practices of these third-party services. Children’s Information Our Services are not intended for children under 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will immediately delete it from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action. Should we require any information about your child (under 13) joining the parent(s) on the vacation, you will only receive a formal email from our official email. We only collect your child’s information with the parent’s consent and approval. Updating Privacy Policy We may update our Privacy Policy occasionally, so we encourage you to check this page regularly for any changes. We will notify you of updates by posting the new Privacy Policy on this page. These changes take effect immediately once posted. Getting in touch with us Please contact us with any questions or suggestions about our Privacy Policy! We're here to help.